IT Support Services

IT Support Services in Tweed Heads and beyond for Families & Seniors

Coastal Wizards IT support helping a senior use a laptop
Coastal Wizards IT support helping a senior use a laptop

At Coastal Tech Wizards, we specialize in friendly, in-home Support Services for families and seniors in the community across the Northern Rivers and Gold Coast. From helping with computer setup and troubleshooting to teaching seniors how to use tablets, smartphones, and Wi-Fi networks, we make technology simple and stress-free.

We understand tech can be bewildering but want to bridge the gap, we genuinely care and wants to assist and protect against the modern day consumption of technology.

Our goal is to provide patient, step-by-step guidance so that every device works properly and seniors feel confident using their technology. Whether it’s device installation, virus removal, printer setup, or remote support, our Support Services are tailored to meet the unique needs of older adults in their homes.

Our Support Services

Computer Setup & Installation

We provide IT support for residential customers, focusing on assistance for the whole community.

Wi-Fi & Network Assistance

Optimise your home network for reliable internet.

Virus & Malware Removal

Keep devices safe and secure.

Smartphone & Tablet Guidance

Teach email, apps, video calls, and more.

Protect and move your files safely.

Data Backup & Transfer

Printer & Peripheral Setup

Connect printers, scanners, and other devices.

Remote Support

Quick and convenient help for minor issues.

Removing malware and protecting family devices
Removing malware and protecting family devices

Why Choose Coastal Tech Wizards?

  • Reliable Home Computer Repairs Across the Northern Rivers

  • For Computer Repairs: Virus Removal, Data Backup, Device Setup

  • Wi-Fi Setup & Troubleshooting for Gold Coast

  • For Wi-Fi: Boosting Signal Strength, Secure Home Networks

  • Helping Families, Seniors & the Community Stay Connected

  • For Community: Tailored Support for Seniors, Easy Tech Help for Families

aerial view of beach with waves

Global Tech Wizards provided excellent support for my elderly parents. Highly recommend their services!

Sarah L.

An elderly man with white hair is standing in a room wearing a blue shirt and dark trousers. A younger person is adjusting or helping him with something around his neck. The room contains shelves with various items, including a television showing a scene from a show or movie. A large wall clock is visible above the man. On a table in the foreground, there is a red plastic bag and some household items.
An elderly man with white hair is standing in a room wearing a blue shirt and dark trousers. A younger person is adjusting or helping him with something around his neck. The room contains shelves with various items, including a television showing a scene from a show or movie. A large wall clock is visible above the man. On a table in the foreground, there is a red plastic bag and some household items.

I felt so relieved knowing my tech issues were handled with care and expertise. Thank you!

John D.

An elderly person sits on a bench under a metal roof while looking at a mobile phone. A large bag is placed next to them on the bench. A seagull stands on the roof above, and a building wall with a utility panel is visible in the background.
An elderly person sits on a bench under a metal roof while looking at a mobile phone. A large bag is placed next to them on the bench. A seagull stands on the roof above, and a building wall with a utility panel is visible in the background.
★★★★★
★★★★★